Shipping & Returns

Shipping

Orders are shipped out within one week, typically via USPS Priority Mail. Some orders may be shipped out via UPS Ground based on weight and location. All orders generally arrive within 1-3 business days.

  • We are unable to ship to international locations at this time

  • Products available for shipping are Craft Mixing Syrups, Craft Bitters, and Cocktail Kits

    Local Pick Up & Delivery

    All local orders will be fulfilled within one business week. An order fulfillment email will be sent when the order is ready for pick up or out for delivery.

    Local Delivery is available for orders within a 20 mile radius of the 60615 zip code of Chicago, IL. Deliveries will be left at the door of the delivery location. We are not responsible for loss or tampering of unattended packages.

    Local Pick Up orders should be retrieved within two days of notification. If the order has not been picked up within a week of notification, it will be refunded less a 20% restocking fee and/or the cost of any perishable product.

    All products are available for local pick up and delivery

    Returns

    While we can’t accept returns on our products, we are happy to make things right. Send us an email at info@eatlivedowell.com and we will do our best to make your experience a pleasure.